Home service

Home service is a way to allow citizens that cannot visit the library to make use of the library’s services. Home service includes storing loan history, warnings for previous loans when checking out items or making reservations and the possibility to search in the patron loan history to help with selecting titles that suit the patron’s preferences.

The loan history is kept on title level – not item level. Using Home service is defined via patron categories. The loan history of all patrons that belong to a patron category marked for Home service will be preserved.

Home service

Note:
If you uncheck using a patron category for Home service, all loan history for all patrons assigned to this category will be erased (unless the patron has selected to save their loan history). The same applies if you change a patron’s category to a non-Home service category. In both cases you receive a confirmation warning. If the self service vendor supports the solution, patrons using self service machines can see a notification about titles previously on loan.

Note:

If you uncheck using a patron category for Home service, all loan history for all patrons assigned to this category will be erased (unless the patron has selected to save their loan history). The same applies if you change a patron’s category to a non-Home service category. In both cases you receive a confirmation warning.

If the self service vendor supports the solution, patrons using self service machines can see a notification about titles previously on loan.

Access to patron loan history is defined via the Patron permission View loan history.