Circulation and notifications configuration

In the Configuration section, under Settings/Circulation and notifications, you can view and make settings related to circulation and notifications maintenance.

Rules

Select rule type, rule and in some cases level, and then select a level in the organisation to display the rules configured for that area. You can also add new rules and edit or delete existing rules.

Self-service sorting rules

If the library uses sorting machines, items that have been checked in using self-service can be sorted automatically according configuration in Quria.

Communication languages

You can add communication languages that are suitable for your patrons and then make sure that all message texts have corresponding translations. You can select one of the defined communication languages when adding or editing a patron, in order to let that patron receive messages in another language than the default language for the organisation.

You cannot delete a communication language that is in use in a message text.

Note:
Some system texts that are included in patron messages and sent to Arena are only available in Quria’s supported user interface languages. To fetch these texts, you need to define the communication language in exactly the same format as the user interface languages when the communication language match one of the user interface languages, for example nb_NO for Norwegian Bokmål. If you define a communication language that is not supported, a few system texts in patron messages will appear in the default language for your Quria installation. See also: User interface languages

Note:

Some system texts that are included in patron messages and sent to Arena are only available in Quria’s supported user interface languages. To fetch these texts, you need to define the communication language in exactly the same format as the user interface languages when the communication language match one of the user interface languages, for example nb_NO for Norwegian Bokmål. If you define a communication language that is not supported, a few system texts in patron messages will appear in the default language for your Quria installation. See also: User interface languages

Notification contacts

The notification contacts are used for addressing various messages sent from Quria, via e-mail and SMS, so that the recipient of a message knows who sent the message. The list shows the notification contacts that have been defined. You can also add new contacts.

A default setting on system/account level must be defined,to be used if no more relevant contact can be found based on message type and organization. Contacts can be configured on different organizational levels, and contacts can be configured for different types of notifications.

The types are:

Acquisitions and periodicals – used for e.g. orders and reminders regarding orders and periodicals.
Reservations – used for reservation notifications
Overdue reminders – used for overdue reminders
Default – used for e.g. direct messages and case updates.

What sender information that will actually come in use depends on the e-mail- and SMS service providers and all settings might not be applicable.

Note:
SMS providers might have special restrictions regarding the content of Sender SMS. In Quria, you can either enter a phone number according to E.164 standard, or a maximum of 11 alphanumeric characters. These are the most common restrictions. But your SMS provider might have even more specific rules. It must be checked with your supplier what is possible to use if you are not sure about what is acceptable.

Note:

SMS providers might have special restrictions regarding the content of Sender SMS. In Quria, you can either enter a phone number according to E.164 standard, or a maximum of 11 alphanumeric characters. These are the most common restrictions. But your SMS provider might have even more specific rules. It must be checked with your supplier what is possible to use if you are not sure about what is acceptable.

The Recipient emailis used for e-mails that are sent internally, such as when someone at the library needs to act when the last item of a reserved manifestation is deleted or when a billed item is returned.

Message texts

Select a customised message text in the list to view or edit it, or click Add custom text to create a new text.

Replacement charges for billing

The list shows the replacement charges defined for the account. You can also add new replacement charges and delete the ones no longer of interest.

For each replacement charge it can be decided if the replacement charge should be used or if an existing item price should be used instead.

Financial information, Financial account ID and VAT rate, can be added if necessary. The information is used when bills are exported in XML-format.

Financial account ID is the account in the financial system that the amount should be booked against. The VAT rate can be set if VAT needs to be handled in the financial system.

If the default account set in integrations settings for Peppol should be used, there is no reason to specify it on this detailed level.

Financial information for debt types

The list contains the debts types that are setup with financial information for the current account.

Financial information, Financial account ID and VAT rate, can be added if necessary. The information is used when bills are exported in XML-format.

Financial account ID is the account in the financial system that the amount should be booked against. The VAT rate can be set if the VAT needs to be handled in the financial system.

If the default account set in integrations settings for Peppol should be used, there is no reason to specify it on this detailed level.